Service
SERVICE HOME | MANUALS
24hr-security.com offers
24hr service on 1300 244 700
Or
Skype online calls
Or
You may want to fill in the service request form below and this will be emailed to us.
We can offer support on many alarm manufacturers, it doesn’t matter of the age (if we haven’t got the info we will try find it for you)
3 Month Service Guarantee
WE WILL FIX YOUR PROBLEM WITH YOUR ALARM AND WARRANTY THE WORKMANSHIP FOR 3 MONTHS (If the same problem arises within three months we will revisit your property at no charge)
Warranties
ALL OF OUR PARTS CARRY A Minimum 1 YEAR OR MANUFACTURERS WARRANTY WHICH EVER IS GREATER
Service Pricing
AS OF 15/09/05
We are not afraid of advertising our pricing, there are some service providers charging a lot more than our base rates.
We believe at 24hr-security.com you are getting the best service, expertise and value from our service technicians.
A general alarm service takes around 30 minutes.
| Labour | Cost | GST inc |
| Residential Callout inc 1st 30 mins | $ 85.00 | $ 93.50 |
| Labour Per 15 minutes | $ 15.00 | $ 16.50 |
| Commercial Callout inc 1st 30 mins | $ 95.00 | $ 104.50 |
| Labour Per 15 minutes | $ 16.50 | $ 18.15 |
| 24hr Emergency Callout Residential after Hours inc first Hour | $ 180.00 | $ 198.00 |
| Labour Per Hour or part thereof | $ 90.00 | $ 99.00 |
| 24hr Emergency Callout Commercial after Hours inc first Hour | $ 240.00 | $ 264.00 |
| Labour Per Hour or part thereof | $ 120.00 | $ 132.00 |
| Patrol per visit including the first 30mins | $ 60.00 | $ 66.00 |
| Guard per hour – less for longer hours or permanent contract | $ 35.00 | $ 38.50 |
We offer discounts to the following on service calls
(please mention when calling
our service department on 1300 244 700)
VIS (Very Important Security) Card Holders 20%
Pensioner/veterans/seniors-over 55’s 15%
Blood Donors 10%
Service Visit Request
Service Visit Request
YOU CAN EMAIL THIS OR FAX TO (08) 9275 5615
This request will give us the information needed to attend to your issue, Please ensure that all the information entered below is accurate.
If you don’t know the answer to the questions please put in “NA”
We will contact you within 1 working day upon receipt of this form
System Information